Privacy Policy

Privacy Policy

This policy sets out how Mint Signs & Graphics Ltd uses and protects your personal information, including data from your use of our website.

Mint Signs & Graphics is the Data Controller for personal data in regard to, requests for information forms and newsletter subscribers. For the purpose of this document we will use the group term ‘visitors’ to describe any one of these groups.

Who we are

Our website address is: http://www.mintsigns.co.uk
Mint Signs & Graphics is a trading name for Mint Signs & Graphics Ltd. Our company registration number is 07546389. Our registered office address is: Mint Signs & Graphics Ltd 15c Humphrey Farms, Hazeley Road, Winchester, Hampshire, SO21 1QA

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Email subscribers

If you subscribe to our mailing list, you will be automatically subscribed to receive email updates. You will only receive information that you have opted in to receive.

We use Mailchimp to manage our email marketing. Mailchimp store their data in the US although they comply with the EU-U.S. Privacy Shield Framework and the Swiss – U.S. Privacy Shield Framework. They do share data with third parties. We are in the process of moving to a UK-hosted email service who will secure and keep private all data.

You can change your email marketing preferences at any time, by clicking ‘unsubscribe’ or on any of our emails or by contacting: [email protected]

Contact form users

If you get in touch with us via the contact form on the website or landing pages, we may save the details you share with us on our database. This way, if you get in touch with you in future we can refer to our previous conversations. We will never share your details with any other organisation.

Website and landing page visitors

We use Google Analytics (GA) to track site user interaction. We have GA code installed on our sites which creates one or more text files on your computer (called a “cookie”). The cookies contain an ID number which is used to uniquely identify your browser and track each site you visit that has GA enabled.

We use this data to determine the number of people using our site and to better understand how they find and use our web pages. With this information we can continually improve the information that we provide on our site and the processes for actions such as contacting us and donating. We can also use it to increase the number of new people finding our site.

Google analytics stores the following data:

– Time of visit, pages visited, and time spent on each page of the webpages

– Interactions with site-specific widgets

– Referring site details (such as the URL a user came through to arrive at this site)

– Type of web browser

– Type of operating system (OS)

– Flash version, JavaScript support, screen resolution, and screen colour processing ability

– Network location and IP address

– Document downloads

– Clicks on links leading to external websites

– Errors when users fill out forms

– Clicks on videos

– Scroll depth

Google also collects information about you from its Doubleclick tracking and profiling service, from ad-supported apps on your Android or iOS device, from your YouTube and Gmail activity and from your Google account. This data is put together and used to make inferences about your age, gender, interests, hobbies, shopping habits and living circumstances.

Your rights

If you already have GA cookies, they will be updated with the latest information about your visit to the site.

 

As we cannot access any personal data about you ourselves, we are not the Data Controller for your Google Analytics or Doubleclick profile data. You would need to contact Google directly for this information.

 

You have the right to object to this tracking and to stop it happening.

 

How do I prevent being tracked by Google Analytics?

 

If you are uncomfortable with this tracking, you can take the following actions:

 

– Use a tracking-blocker, such as Privacy Badger

– Clear cookies after every browsing session

– Install the Google Analytics opt-out extension

Your rights

As an individual whose personal data is processed by Mint Signs & Graphics you have the following rights:

To exercise any of these rights, please contact: [email protected]

If you are not happy with the way we have handled your data and are unable to resolve the issue with us personally, you can complain to the ICO.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.